ASQ New Haven, CT
Section 0305
The American Society for Quality has recognized New Haven ASQ Section 305
for achieving the “Total Quality” designation in their SMP program. In addition
we have also met the SMP Section Basics requirements.

The Section Management Process (SMP) is a tool utilizing the Plan-Do-Check-
Act cycle of planning and implementing services and programs for the section
and its members on a timely basis. It requires a prioritized management plan,
documentation of activities and goals, and measurement of accomplishments
and member satisfaction.

The award is recognition for participation and performance excellence. “Total
Quality” is the highest award designation in the program.

Details of our process and program can be obtained from the SMP Chairperson
or any board member.

To view our current
08-09 SMP Document, Click here
Section Management Process
Goals and Objectives for ASQNH
Section 305 achieved
Level I Section Basics in the
Section Management Program
(SMP)
and the SMP Section Planning
requirements for 2007-08
2008-2009 SMP